Shipping Policy

 

Thank you for shopping with us! We work with trusted fulfilment partners to deliver quality products directly to you.

Processing Times

Orders are typically processed within 2–5 business days after payment confirmation. Once your order has been shipped, you will receive a tracking number by email (where available).

Delivery Times

Estimated delivery times vary depending on your location:

• United States: 7–12 business days

• Canada: 8–15 business days

• United Kingdom: 6–10 business days

• Europe: 6–15 business days

• Australia & New Zealand: 7–15 business days

• Rest of the World: 15–30 business days

Please note that delivery times are estimates and may vary due to factors outside of our control, including customs processing, holidays, weather delays, and carrier delays.

Tracking Your Order

Once your order has been shipped, you will receive tracking information via email. Please allow a few days for tracking updates to appear after your order leaves our fulfilment centre.

Customs & Import Fees

International orders may be subject to customs fees, import duties, or taxes depending on your country’s regulations. These charges are the responsibility of the customer.

Lost or Delayed Packages

While we work hard to ensure your order arrives on time, delays can occasionally occur due to shipping carriers or customs. If your order has not arrived within the expected delivery window, please contact our support team and we will assist you.